### RETAIL & HOSPITALITY

# Secure every xIoT device across modern retail and hospitality environments

End-to-end xIoT security for retail, hotels, and commercial facilities — securing connected devices from building automation systems, access management, and BMCs to IP cameras, POS terminals, IP phones, and printers.

[Get the brief](/content/resources/hospitality-white-paper/index.html)

[Get the case study](/content/resources/hospitality-case-study/index.html)

## The state of retail & hospitality device security

### Expanding infrastructure.

### Unprecedented device diversity.

### Critical operational and customer risk.

Modern retail, hospitality, and commercial facilities rely on thousands of connected devices — from POS systems and kiosks to digital signage, building systems, and guest services infrastructure.

Traditional security tools lack visibility into these distributed environments — leaving critical systems exposed, unmanaged, and difficult to secure at scale.

**84%** increase in attacks on xIoT year over year

**2024**

**2025+84%**

**30%** of xIoT devices were previously unknown

**70%** of xIoT devices use default passwords

## Why retail and hospitality environments are hard to secure

Modern retail, hotels, and commercial facilities rely on a complex mix of customer-facing and operational devices. These assets often fall outside traditional IT visibility, creating blind spots that attackers can exploit.

From distributed locations and third-party managed systems to outdated firmware and weak credentials, security teams struggle to maintain consistent control across every site and device.

### Unknown devices

Many connected devices remain invisible to traditional security tools.

### Weak credentials

Default and shared passwords increase operational risk.

### Vulnerable systems

Outdated and vulnerable firmware leaves devices exposed to attacks.

### Insecure configurations

Misconfigured systems create gaps in both operational and security controls.

### Unsupported devices

End-of-life systems introduce long-term risk across distributed locations.

### Expired certificates

Expired or self-signed certificates can disrupt critical services & transactions.

## How Phosphorus helps

# How Phosphorus secures retail and hospitality infrastructure

### [Discover & assess](/content/platform/discover-and-assess/index.html)

Safely discover, classify, and assess all xIoT devices in minutes, with no expensive hardware, SPANs, TAPs, or packet brokers.

[Learn more](/content/platform/discover-and-assess/index.html)

### [Harden & remediate](/content/platform/harden-and-remediate/index.html)

Automatically remediate xIoT device vulnerabilities, including credentials, firmware, certificates, & risky configurations.

[Learn more](/content/platform/harden-and-remediate/index.html)

### [Monitor & manage](/content/platform/monitor-and-manage/index.html)

Continuously monitor and manage all xIoT devices, while detecting and responding to device drift.

[Learn more](/content/platform/monitor-and-manage/index.html)

### What you can secure across retail and hospitality environments

Phosphorus secures the full spectrum of retail and hospitality infrastructure — from POS systems and kiosks to building systems and connected guest technologies.

## Use cases

## Real-world retail and hospitality security use cases

### Complete asset inventory

Automatically discover & classify every connected device across stores, hotels, & guest environments.

### Credential management

Eliminate default and weak credentials across POS systems, kiosks, and other customer-facing devices.

### Firmware management

Identify vulnerable firmware and automate updates across distributed retail and hospitality environments.

### Unauthorized device detection

Identify rogue or non-compliant devices connected to retail & guest networks before they introduce risk.

### Configuration monitoring

Continuously monitor device configurations & alert teams to unauthorized or risky changes in real time.

### Compliance reporting

Support audits and regulatory requirements with centralized reporting on device security posture and risk exposure.

Sources

- 1 [https://acsmi.org/blogs/iot-security-breaches-report-original-data-amp-industry-insights-2025](https://acsmi.org/blogs/iot-security-breaches-report-original-data-amp-industry-insights-2025)

## Improve operational resilience across your retail and hospitality environments

Turn xIoT security into measurable business outcomes.

- Reduce downtime across stores and guest services
- Standardize security across locations and properties
- Reduce operational and security risk
- Improve visibility across all connected devices
- Support compliance and audit requirements

## Integrations

### Enhance existing investments

Seamless integration. Smarter xIoT insights and automation. Stronger security and operations.